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M. 07736929477

T. 01394 285332

E. Karenaferris@yahoo.co.uk

Karen Ferris Therapy Solutions

PERSONAL INFORMATION I WILL COLLECT.

 

•Name.

•Gender (or preferred identity).

•Age.

•Date of Birth.

•Relationships & Progeny.

•Occupation.

•Address.

•Telephone/SMS number (plus permission to send SMS & leave voice message).

•Email address.

•Counselling/Therapy History.

•Medical conditions relevant to therapy

•Prescribed medication.

•Difficulties.

•Session summary.

 

HOW I WILL STORE YOUR PERSONAL INFORMATION.

 

STORAGE METHODS.

 

•Paper: written notes (described below).

•Smartphone: I will store your contact information in a plain-text note app that backs up to my private account. This allows me to contact you in case of emergencies, but keeps from revealing this information to other applications (i.e. not using a Contacts app).

•Email/SMS/WhatsApp: your email address and correspondence will be stored in my email account (Dapta Protection Compliant) by nature of you contacting me. Your telephone number may be stored in my SMS or WhatsApp app should we exchange messages this way. Electronic correspondence will also be held by the corresponding app (Gmail, Phone's SMS, WhatsApp).

•Website: none of your personal information is stored on my website, other than to momentarily collect & send it to my Email account for the purposes of our initial contact.

 

DOCUMENTS HELD.

PAPER...

•Contact Sheet

•Contract/Agreement

•Assessment Record

•Brief Session Notes

•GDPR Agreement

•Client Code (linking documents)

 

ELECTRONIC...

•Contact name & telephone

•Email/SMS/WhatsApp.

 

HOW I MAY PROCESS/SHARE YOUR PERSONAL INFORMATION.

 

CONSULTATION.

I may seek a monthly supervision consultation with another therapist qualified in this process. The consultation process is for my practice (rather than seeking instruction on working with you). In order to protect your privacy, my supervisor/consultant will not know you personally nor professionally. I will refer to you by your first name, and I may refer to you information verbally when it's helpful to my professional processes.

 

EMERGENCIES.

If your health is in jeopardy (provided I have your consent) I may share your contact information with an emergency healthcare service (e.g. Mental Health Crisis Team).

If at anytime I feel that you are a danger to yourself/or others than I have an obligation to inform the relevant person this is discussed with you at your consultation appointment.

If I have become aware of your intent to cause harm to another person/organisation (e.g. terrorism), the law may require that I inform an authority without seeking your permission. In such a situation, the law may require that I share your personal information without your knowledge (known as: whistle-blowing).

 

ERASING YOUR INFORMATION.

When we have finished working together, I will erase electronic copies of your information & correspondence within one month.

I will hold onto your written information for up to seven years as required by my Insurance Company past the end of our working together. This is so that I have a reference of our work in situations such as you returning to therapy in the future. After this time has passed, I will shred the written information.

 

YOUR RIGHTS.

You have the following rights...

•To be informed what information I hold (i.e. this document).

•To see the information I hold about you (free of charge for the initial request).

•To rectify any inaccurate or incomplete personal information.

•To withdraw consent to me using your personal information.

•To request your personal information be erased (though I can decline whilst the information is needed for me to practice lawfully & competently).

 

NB: A printed copy of this statement will be given to you when we first meet for counselling. If we agree to continue working together, we will both sign the printed copy of this statement to indicate our agreement.

 

PRIVACY POLICY